Telecaller

Experience – 2 – 4 years

Location: Chennai

We are seeking a candidate with

  • Strong communication skills to explain the company's products and services
  • Ability to obtain customer information and resolve queries and issues
  • Proficiency in taking and processing product orders in a professional manner
  • Capability to maintain the customer database regularly
  • Ability to suggest solutions based on customers' needs and requirements
  • Experience in generating leads as per given targets and committed dates
  • Proficiency in preparing daily, weekly, and monthly reports as needed
  • Ability to courier invoices to customers

Job responsibilities include

  • Explaining the products and services offered by the company
  • Obtaining customer information and resolving queries and issues
  • Taking and processing product orders in a professional manner
  • Maintaining the customer database regularly
  • Suggesting solutions based on customers' needs and requirements
  • Generating leads as per given targets and committed dates
  • Preparing daily, weekly, and monthly reports as needed
  • Couriering invoices to customers

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