Telecaller – Westart

Telecaller

Experience – 2 – 4 years

Location: Chennai

We are seeking a candidate with

Strong communication skills to explain the company's products and services
Ability to obtain customer information and resolve queries and issues
Proficiency in taking and processing product orders in a professional manner
Capability to maintain the customer database regularly
Ability to suggest solutions based on customers' needs and requirements
Experience in generating leads as per given targets and committed dates
Proficiency in preparing daily, weekly, and monthly reports as needed
Ability to courier invoices to customers

Job responsibilities include

Explaining the products and services offered by the company
Obtaining customer information and resolving queries and issues
Taking and processing product orders in a professional manner
Maintaining the customer database regularly
Suggesting solutions based on customers' needs and requirements
Generating leads as per given targets and committed dates
Preparing daily, weekly, and monthly reports as needed
Couriering invoices to customers